1.Are you manufacturer or trade company ?

 We are a professional printing and packaging manufacturer. We have 20 years of experience, 20,000 square meters of workshops and a strong team of 150 professionals and more than 400 skilled workers. Whether you need printing or packaging, we can provide superior quality and efficient service to meet your needs.

2.What’s your MOQ?

The MOQ of each product is different. Please consult our staff for details.

3.Do You Offer Box Mock-Ups Before Actual Production?

We offer box mock-ups before actual production. We considered it necessary to ensure you how the actual product will look like. It also serves to visually showcase and test packaging designs before production. Moreover, we can send you a physical sample at a minimal shipping cost so that you can assess and approve the final packaging design.

4.Can i order a sample first before pushing through with a higher quantity order ?

Yes. Ordering one box is perfect if you'd like a sample to check out before committing to a larger order.

5.How Do l Choose The Right Material For My Custom Boxes?

Choosing the right material and type for your custom boxes is a crucial decision because quality materials matter a lot in making your boxes sturdy and visually appealing. Start by understanding your own preferences and product requirements. Select from our wide range of available options such as cardboard, paperboard, Kraft paper, and many others. Our versatile and superior materials can assist you in achieving your desires and needs. Still, if you find it difficult, just contact our salesman. They can provide you with assistance and make the selection process easy for you.

6.How long does it take to make a sample with my own art work ? What about huge quantity?

(1) Digital sample in 2-3 days After you confirm everything.

(2) The lead time for mass production based on your orders quantity, process, etc., usually 7-12  working days is enough.

7.How can I know the price of the custom product I want? And the shipping cost?

Custom quote :Reach out to our Customer Service team and we’d be more than happy to help you out with your custom printing /packaging request!

Shipping cost :Shipping and delivery costs vary depending on the destination, the number of packages, the weight of your order, and the shipping service. For an calculation, please send inquiry to us for detail .

8.How do I pay ? and payment terms ?

T/T wire transfer, credit or mastercard,  paypal and Western Union are accepted.

Our payment term : 50% deposit and 50% before shipping.

9.How can we ensure security when cooperating with you?

1. 20+ years of printing and packaging experience, worry-free.

2. Every business owner only wants the best materials and customizations for their marketing.

We will provide updates on every step of the production process.

3. If the product quality is caused by our mistakes, we will take due responsibility and provide excellent after-sales service.

4. We will also recommend you more cost-effective product types according to the preferences of customers in different markets.

5. We firmly protect customer privacy, and we can sign a contract to escort your order.

10. If there is a defect/problem with the product, how do you resolve it?

1.We will arrange quality inspection services before transportation. If there are any quality problems, they will be found before packaging and re-production will be arranged.

If there are still simple product quality problems after receiving the goods, please consult our customer service staff for negotiation. We will negotiate compensation according to the order situation.

2. If there are natural, non-human/uncontrollable factors, such as sea transportation, weather, etc., due to the long efficiency of international transportation, if it is not our manufacturer's fault, we will also negotiate and deal with it according to the actual situation.